Cancellation / No Show Policy
As a specialty surgical center, our day is carefully scheduled with every effort given to proper time allotments for individualized care of each of our patients. Preparation procedures including supplies, equipment and staffing can be extensive and costly. We have therefore implemented the following policies regarding no shows and cancelled appointments.
- A minimum of 24 hours’ notice is required for all cancellations. Cancellations for Monday appointments are required by 1:00 pm on the previous Friday.
- A $100 fee will be charged for all no shows, as well as consultation and surgery appointments that are cancelled without the above 24 hour notification.
- Larger surgical cases may be subject to a 48 hour or more cancellation notice, as well as a no show/cancellation charge totaling a percentage of the entire case. Our office will inform you regarding these cases.
Our policies and procedures have been established to ensure the highest quality of care. No shows and late cancellations prevent others in our community from receiving much needed specialty care.